1. Introduction
This Cookie Policy explains how Splitty B.V. ("Splitty", "we", "our", or "us") uses cookies and similar technologies when you visit our website, restaurant dashboards, guest payment pages, QR payment flows, mobile applications and other services (collectively, the "Services").
This Cookie Policy should be read together with our Privacy Policy.
By using our Services, you acknowledge that cookies may be used as described in this Cookie Policy, subject to your preferences where required by applicable law.
2. Who We Are
Splitty B.V.
Prins Hendrikkade 21 E
1012 TL Amsterdam
The Netherlands
KvK: 96332751
Website: https://splitty.nl
General enquiries: info@splitty.nl
Support: support@splitty.nl
3. What Are Cookies?
Cookies are small text files stored on your computer, smartphone or other device when you visit a website or use an online service.
Cookies help websites remember information about your visit, making future visits easier and improving your overall experience.
In addition to cookies, Splitty may also use similar technologies including:
- Local Storage
- Session Storage
- Pixels
- Tags
- SDKs
- Log files
- Web beacons
Throughout this Cookie Policy, these technologies are collectively referred to as "Cookies".
4. Why We Use Cookies
Splitty uses Cookies for several purposes, including:
- Providing secure access to our Services
- Keeping users logged in
- Processing QR payment sessions
- Remembering user preferences
- Improving website performance
- Measuring product usage
- Detecting fraud
- Monitoring technical performance
- Improving security
- Measuring advertising effectiveness
- Understanding user behaviour
5. Categories of Cookies
Strictly Necessary Cookies
These Cookies are essential for the operation of our Services. Without these Cookies, many features of Splitty would not function correctly. Examples include:
- Authentication
- Login sessions
- Security
- QR payment sessions
- Payment processing
- Fraud prevention
- Load balancing
- Session management
Legal basis: Performance of a contract and legitimate interest.
These Cookies cannot be disabled through our cookie preferences because they are necessary for the operation of our Services.
Functional Cookies
Functional Cookies remember choices made by users. Examples include:
- Language preferences
- Restaurant preferences
- Display settings
- Dashboard preferences
- Recently visited restaurants
- Accessibility settings
These Cookies improve usability but are not strictly necessary.
Analytics Cookies
Analytics Cookies help us understand how users interact with our Services. Analytics providers may include:
- Google Analytics 4
- Microsoft Clarity
Analytics Cookies allow Splitty to understand:
- Visitor numbers
- Feature usage
- Session duration
- Navigation paths
- Error rates
- Performance metrics
- Conversion funnels
Where required by law, Analytics Cookies are only placed after obtaining your consent.
Marketing Cookies
Marketing Cookies help measure advertising campaigns and improve marketing performance. Marketing technologies may include:
- Meta Pixel
- Google Ads
Marketing Cookies may be used to:
- Measure advertising effectiveness
- Attribute conversions
- Build remarketing audiences
- Improve campaign performance
- Measure return on advertising spend
These Cookies are only placed after obtaining your consent where required by law.
6. Third-Party Cookies
Splitty works with carefully selected third-party providers that may place Cookies on our Services. These providers may include:
Services: Google Analytics, Google Tag Manager, Google Ads
Microsoft
Services: Microsoft Clarity
Meta
Services: Meta Pixel
Stripe
Payment session cookies
Firebase
Authentication
Vercel
Infrastructure
Railway
Infrastructure
Sentry
Performance monitoring
Additional providers may be introduced as our Services evolve.
7. Cookie Retention
Cookies remain on your device for different periods depending on their purpose.
Session Cookies
Deleted automatically when your browser is closed.
Persistent Cookies
Remain on your device until they expire or are manually deleted.
Retention periods differ depending on the provider and functionality.
Where possible, Splitty configures reasonable retention periods consistent with applicable privacy legislation.
8. Managing Cookies
You can manage your Cookie preferences at any time. You may:
- Accept all Cookies
- Reject non-essential Cookies
- Modify your Cookie preferences
- Delete existing Cookies
- Configure your browser to block Cookies
Please note that disabling certain Cookies may affect the functionality of our Services. Some features may no longer work correctly.
9. Browser Controls
Most browsers allow users to:
- View stored Cookies
- Delete Cookies
- Block Cookies
- Block third-party Cookies
- Clear browsing data
Browser settings differ depending on the browser being used. For more information, please consult your browser's documentation.
10. Changes to this Cookie Policy
Splitty may update this Cookie Policy from time to time. Changes may occur due to:
- New technologies
- Changes to our Services
- Regulatory developments
- Legal requirements
- New third-party providers
The latest version will always be published on our website.
11. Contact
If you have any questions regarding this Cookie Policy, please contact us.
Splitty B.V.
Prins Hendrikkade 21 E
1012 TL Amsterdam
The Netherlands
Website: https://splitty.nl
General enquiries: info@splitty.nl
Support: support@splitty.nl
Privacy enquiries: privacy@splitty.nl
12. Relationship with the Privacy Policy
This Cookie Policy forms part of Splitty's broader privacy framework.
For more information about how Splitty processes Personal Data, including your rights under the GDPR, please refer to our Privacy Policy.
Where this Cookie Policy and the Privacy Policy overlap, both documents should be read together.