Frequently asked questions

No monthly fees. You pay one-time setup costs (QR holders) and 1.2% + €0.10 per transaction.

The one-time setup costs are the QR holders for your tables. We have different models for every type of venue. During onboarding, we'll discuss which model suits you best.

Yes, the guest pays €0.70 service fee on top of the amount.

You pay 1.2% + €0.10 per payment. The guest pays €0.70 service fee on top.

No. Only one-time setup costs and per transaction (1.2% + €0.10).

Via Stripe, directly to your account. You choose daily, weekly, monthly or manual payouts.

Our onboarding is personal, fast, and fully taken care of from A to Z. We schedule an appointment with the owner and visit the restaurant in person. During this short visit of maximum 30 minutes: • we create your Splitty account; • we help you set up your Stripe account for payouts; • we note all your table numbers and create a floor plan so we can design the right QR holders.

After the appointment, we order the beautiful QR holders you chose during the onboarding process. Within two weeks, they'll be in your restaurant — fully in your own style and branding. Once the holders are delivered, we come by once more for a short staff training. After that, everything is ready and Splitty can go live! 🕒 30 minutes onboarding → order holders → deliver & train → ready to rock!

Just your business details, a POS system (like MplusKassa or Untill), and a Stripe account to receive payments.

Not at all. Splitty is designed to be plug-and-play. We take care of the entire setup for you.

Guests scan the QR code on the table, see their orders, choose what they want to pay for, optionally add a tip, and pay directly via iDEAL, Apple Pay, or credit card.

Yes, that's exactly what Splitty is made for. Each guest can easily select their own items and pay only for their share.

Yes, after payment, the guest automatically receives a digital receipt with an overview of the paid items.

Splitty works with Stripe, one of the largest and safest payment providers in the world. You can choose whether you want to be paid out weekly or monthly. The money is transferred directly from Stripe to your account.

Yes. During checkout, guests can easily add a tip (fixed percentage or custom amount).

No. Splitty is an extra convenience option. Guests can still pay cash or with the card terminal if they prefer.

That's theoretically possible — but not a problem in practice. If someone plans to dine-and-dash, your card terminal won't stop them either. In practice, this almost never happens and we've never had any issues with it.

As soon as a table (or part of a table) has been paid, it's immediately visible in the dashboard and possibly in the POS system. So staff knows exactly what's been paid.

Yes. Splitty automatically shows all outstanding items for the table, so guests can choose exactly what they want to pay for.

Splitty prevents double payments. Once an item is paid for, it automatically disappears from other guests' overview.

Yes. Splitty works alongside the POS system. Your staff can still manually manage or close bills as usual.

Nothing changes about your guest contact. Guests still order through the service as normal — they just pay at the end via Splitty. That means: fast, smooth, and without wait time, while maintaining personal contact.

Yes, Splitty is compatible with most POS systems, including MplusKassa, Untill, and more. We keep adding new integrations.

Then we'll add your system on request or offer a temporary manual integration.

Yes, you get a personal restaurant dashboard where you can view payments, tips, open tables, and statistics.

Yes, for chains or franchises, we offer a super admin environment where all branches and transactions can be managed centrally.

Super secure — bank-grade. All payments go through Stripe, the same payment provider used by major companies like Amazon and Shopify. Splitty fully complies with GDPR and PCI DSS security standards.

Zero risk. Splitty never touches your money — payments go directly through Stripe, which pays you out. Even if Splitty were to stop, your money remains 100% safe with Stripe, one of the largest and most trusted payment providers in the world.

No. Splitty is a web app, not an app guests need to download or create an account for. Guests simply scan the QR code, the website opens automatically in their browser, and they can pay immediately. No hassle, no fuss.

Guests especially appreciate the speed and freedom: no more waiting for the bill, pay immediately and leave whenever they want.

Yes, after payment, guests can leave a Google Review directly via the thank you page. This helps grow your online reputation with genuine, positive feedback from guests.

Splitty is primarily designed for dine-in hospitality, but we're working on expanding to takeout and delivery functionality.

On average 5–10 minutes per table, because guests don't have to wait for the bill or card terminal. That means faster table turnover and more revenue moments per day.

All QR holders are delivered in Splitty design, professional and suitable for any hospitality venue. You choose the model that best fits your venue during onboarding.

Our support team is available every day via email or WhatsApp to help with questions or adjustments.